FREE SHIPPING WORLWIDE
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Free
Shipping
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All your retail products are Free Shipping?
Yes, we currently offer free shipping for all our retail orders
worldwide. Yes, we did say worldwide! So don't miss this
opportunnity, no matter how many products do you order, we will send it free, you
won't have to pay nothing more, we send your products with insurance, just order,
wait for the delivery, and no more worries for you.
While lower prices are one reason that people shop for clothes over the
internet, there is a growing recognition among retailers that people like the
convenience of shopping online. They can find and buy what they need with out
leaving their house, they can track their shipments, and have them delivered to
their front door. This is especially true of busy mothers. The free Shipping
worldwide is only for Retail not for wholesale, we have a lot of promotions and
shipping option in our wholesale area.
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Delivery times
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What is the delivery time for my product? We
worked hard preparing every detail for you at Incastreasures webpage, so the
delivery time is specified in every product, please realize that most of our
product are handmade and unique. We don't store them in warehouse, they are made
as soon as you buy it, so please take in consideration when you buy ,the
production time of the artisan and being shipped from the heart of the Incas
culture.
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Shipping Methods
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We care for you and offer the best.
We use AIR MAIL service First Class ,for order of more of
2 kilograms we use Air Mail regular, all our order we ship are insured.
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Easy returns and
exchanges:
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If you don’t like the product we can’t exchange it ,is not in our policy.
However we can allow refund or exchange in the unlikely event you receive your
goods broken, or in torn condition, or is the wrong size or colour please
complete the returns procedure stating exactly what the fault is, also attach us
in an email a picture from the same day the product is received.
We won’t be responsable nor refund or Exchange the products if your national
postal service damaged the package. Please also inform us if you want a refund
or replacement and we will contact you , if you wish you can send it back (we
won’t provide return postage fees) and we will send you the product that you
order by Regular Air Mail. DON’T FORGET TO send it back to us unused and with
original packaging within 30 days. No refunds will be available after the 30-day
period (since you received your order) has expired.
Refunds will not be available if the returned products have been damaged or
altered in any way before arriving to Incastreasures office, where the package
must be sent.
No refunds or returns on custom orders.
All requests will be processed after our returns department inspects and
verifies the condition of the item. Returns take approximately five business
days to process upon receipt of the item
As a safeguard against potential abuse, INCAS TREASURES reserves the right to
deny a refund to anyone who has made what we determine to be excessive returns.
Exchange and return policies are subject to change without notice.
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Non-Received orders:
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I realized I wrote a wrong shipping address and didn’t get my order? Can I
get refund?
No, please take your time to be precise when writing your shipping address.
Be sure to indicate the correct mailing address when you are filling out your
order form. We won’t refund your payment if you write a wrong shipping
address.INCAS TREASURES is not responsible for items that have not been received
due to an incorrect address or change of address.
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For any additional information, please visit our
faq |
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